Strategy and policies

We take our commitments to CSR very seriously in regards to the communities in which we work, our environmental impact and our ethical conduct.

Community focused

The communities in which we work are incredibly important to us. We only employ staff who live in close proximity to the towns in which our offices are located, their local knowledge being vital for vendors and buyers alike. Where possible we engage local suppliers and refer business to other locally based companies. We also support the local press through advertising and sponsor various local events, schools and sports clubs throughout the year. This has helped us win the trust and approval of the towns and villages in which we operate.

Environmental awareness

Perry Bishop and Chambers recognise that its business activities result in both direct and indirect environmental impact. We also recognise that our responsibilities extend beyond employees and customers to the wider community and include responsible environmental management. We are therefore committed as a company to managing our business with the aim of reducing our direct and indirect environmental impacts and believe that this is an important step towards increasing the sustainability of our business in the long term.

All staff are actively encouraged to recycle paper, card and plastics. Clearly marked recycling bins have been set up in each office, which are emptied on a weekly basis by a local recycling scheme. We use a combination of FSC accredited and recycled paper stock for all internal and external communications, including photocopying paper, corporate stationery and literature, leaflets and mailers.

Ethical practices

Integrity is one of our core values and informs the way in which we conduct business with vendors and buyers alike. A service level agreement and fee structure are agreed from the outset so that clients know exactly what to expect in terms of service and disbursement. We insist that any third party providers we recommend to clients for lettings, mortgages, conveyancing or legal services are equally transparent. As an a NAEA Propertymark Protected estate agent, we agree to comply with the professional standards outlined within the NAEA Propertymark Rules of Conduct, demonstrating dedication and commitment to high standards in estate agency, a copy of which can be found here.

We are also a member of the Royal Institute of Chartered Surveyors and adhere to their Rules of Conduct.

Don't just take our word for it - our latest reviews

We have received an excellent service from Perry Bishop. The team were efficient, proactive and thorough at all times, and communicated well with us throughout our house sale. We liked the two department set up, separating the sales team from the after- sales team.

Perry Bishop and Chambers, Cheltenham, 01/10/2019

Fantastatic service! This was our first dealing with Perry Bishop and Chambers for the purchase of a property and we were pleasantly surprised! The way everything was handled was outstanding but what I loved the most was the clear weekly communication and email update

Perry Bishop and Chambers, Cirencester, 26/11/2019

Excellent customer service and very good at chasing outstanding issues. Friendly and always available at the end of the phone. Professional conduct throughout

Perry Bishop and Chambers, Faringdon, 18/11/2019

Perry Bishop were our agent of choice when we sold our house this year - and they stayed with us every-step of the way! We were really impressed by the professionalism and standard of customer care. Shirley and the team kept us informed throughout.

Perry Bishop and Chambers, Nailsworth, 05/11/2019

Fantastic agents. They have been brilliant all the way through the process of selling our house. Thank you so much.

Perry Bishop and Chambers, Stroud, 03/11/2019

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