Consumer Code for Housebuilders

At Perry Bishop we work very closely with local, regional, and national developers and pride ourselves with our New Homes knowledge across each team.

We are proud to be one of the only Estate Agents where all customer facing staff have successfully completed and passed the ‘Understanding the Consumer Code for Home Builders’ course.

The Consumer Code for Home Builders helps agents in the industry improve quality and customer service which in turn makes the new-build home buying process fairer and more transparent for consumers.

The Code covers every stage of the home-buying process – pre-contract, exchange of contract for two years after legal completion.

The Code reinforces best practice among home builders and agents to encourage a consistently high level of information and customer service. It builds on successful efforts already made by the industry to improve consumer satisfaction in recent years.